Description |
Job Purpose:
Assist Sales team in technical pre-sales motion in solution selling the for Cisco Data Center Technologies and solutions.
Job Responsibilities:
- Provide technical expertise/credibility to account team on designated focus area, Cisco Data Center Technologies.
- Cisco UCS, Nexus k, ISE, etc.
- Conduct customer presentations on ePlus ‘value proposition’ and technical solution set for assigned accounts and focus areas
- Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
- Assist sales account managers with project management for complex presales engagements
- Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
- Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
- Develop solution architecture and detailed line item configurations/bills of materials (BOMs)
- Develop solution proposal and/or presentation of recommended solution
- Assist with technical scoping/review for Statement of Work (SOW) for assigned accounts.
- Function as liaison to end-user customer technical staff regarding solution and implementation specifics
- Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
- Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
- Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
- Conduct knowledge transfer with SAT members around solution updates, implementation ‘lessons learned,’ etc. on materials as relevant
- As appropriate, assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment. As needed, assist in developing ‘get well’ plan
- Assist sales and services management in identifying candidate solution areas for ePlus development/investment
- Complete training per development plan and maintain certifications in accordance with focus area
- Assist Services Director with helping improve procedures and functions
- Participate in weekly SAT planning conference calls
- Complete administrative tasks (expenses, time reporting) in timely fashion
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Requirements |
Technical Knowledge/Skills:
· Cisco UCS
· NetApp Storage
· Nexus 2k, 5k, 7k
· ISE – Identity Services Engine
· Other Data Center manufacture knowledge a plus
· Heavy Technical Documentation
· CCIE preferred
Education and Experience:
· 10+ years of hands on experience in IT
· 3+ years of experience in a Consultant role
· 3-5+ years presales experience
· Multiple Industry recognized certifications. i.e.: CCIE, CCVP, CCDE, NCIE, NCDA
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